Frequently Asked Questions
- Do you accept tool transfers?Answer.
- Would you be willing to help us troubleshoot problems with parts manufactured by another supplier? Answer.
- Do you accept 3D CAD file transfers? Do you use these files to build tooling? Answer.
- Does Pentz service customers in other geographic locations? Answer.
- What about confidentiality? Answer.
Q: Do you accept
A: Yes, we routinely accept patterns and tooling from other foundries with minimum modifications. We also convert tooling used to produce parts from other alloys. Learn more about our tool transfers.
Q: Do you accept
3D CAD file transfers? Do you use these files to build
A; Yes, electronic CAD file transfer is our preferred method of receiving part design requirements. It enables us to translate your file directly into CNC machine code, thereby saving time and money and preventing costly mistakes. Learn more about our 3D CAD file transfer capabilities.
Q: Would you be
willing to help us troubleshoot problems with parts manufactured
by another supplier?
A. Yes, we frequently help diagnose problems from other foundries. We can also provide you with a budgetary or firm quote to solve the problem.
Q: Does Pentz service
customers in other geographic locations?
A: Yes, Pentz operates globally. Over 50% of our products are shipped offshore. We routinely provide JIT deliveries to different regions of the United States and throughout the world. The real time schedule sharing capabilities of our ERP make order tracking transparent. Our electronic CAD file transfer capabilities make sharing design information fast and easy.
Q: What about confidentiality?
A: Pentz does not share information about its customers with anyone without first receiving permission. Your correspondence, specifications, projects and level of business are held in the strictest confidence.
Note: Each section contains information about specific subjects or terms as they apply to Pentz Cast Solutions. The Guide is as accurate as possible; however, all material is provided without warranty of any kind.